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Use this Category for your support questions about Virtuemart Template - FashionMart (SKU# FLEX-00008)

TOPIC: [SOLVED] Shipping method infinite loop

[SOLVED] Shipping method infinite loop 10 years 3 months ago #48

Hi,

I am building a new website and I am very happy with your fashionmart template.

I have an issue with setting up the shipping methods though. When using just one shipping method, everything is fine and the shipping method is automatically selected (see picture 1). When an additional shipping method is activated, the check out page looks fine and a button " select shipping method" is shown. However, when the shipping button is selected, a box opens and the waiting thingy is shown indefinitely (picture 2).
Could you please give me some pointers in how to solve this.

Thank,
Rogier
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Last Edit: 10 years 2 months ago by Support.
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Shipping method infinite loop 10 years 3 months ago #49

hi,

I understood the problem, in the second situation (when there are more than 1 shipping method), shipping methods should be listed in couple seconds after you see the GIF loading bar. IF not; it means there is problem in AJAX loading. What is your live URL to let me check the problematic section in action?

AJAX loading is a feature provided by jQuery, any kind of jQuery Conflict issue might prevent it to load the shipping methods page. I should see the website to figure out what is wrong with it.

By the way; you have VM2.0.8e, right? (which is the latest version of Virtuemart)

Flexible Support Team.
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Shipping method infinite loop 10 years 3 months ago #51

Thank you for your reply.
First, I am using Joomla 2.5.6 and VM 2.0.8e

The site is cakesandcarrots.com
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Shipping method infinite loop 10 years 3 months ago #53

Hi,

It looks like, it is a Search Engine Friendly URL issue.
Can you please enable the "Use URL rewriting" option from Joomla! Global Configuration?
ScreenShot2012-08-01at6.36.12PM.png


Dont forget to change the htaccess.txt filename to .htaccess through FTP client.

IF you don't know what you have to do, see this tutorial: docs.joomla.org/How_do_you_convert_an_htaccess.txt_file_into_a_.htaccess_file%3F
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Shipping method infinite loop 10 years 3 months ago #55

Hi,

I have made both changes. However, issue still arises. Do you have any additional suggestions?

Regards,
Rogier
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Shipping method infinite loop 10 years 3 months ago #62

I was sure it was SEF-URL rewriting issue, but you are saying; didn't work out. hmmm.

Can you please email your website's
- Joomla Administrator account
- FTP access info

and let me investigate this issue? Email your info to This email address is being protected from spambots. You need JavaScript enabled to view it.
(don't forget to include this forum post's URL address for referencing)
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Shipping method infinite loop 10 years 3 months ago #80

Hi,

Your support team found that I already solved the issue myself (although I wasn't aware of it...).
The solution is to deselect "Enable SSL for sensitive areas (recommended)" in VM configuration/Shop. This solved another issue (404 error on checkout) and also this one.

Thanks for your support.

Roger
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Shipping method infinite loop 10 years 3 months ago #104

Hi,

Enabling Virtuemart's SSL feature is buggy, hopefully it will be fixed in the next release. But Instead; manually edit .htaccess file for enabiling SSL in sensitive areas.

Cheers.
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