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TOPIC: VM 3.0.2. categories pages are BLANK !!!

VM 3.0.2. categories pages are BLANK !!! 9 years 3 months ago #11753

Hello,

I don't know why my VM categories are blank :


I have choosen VM categores type in the menu item.


The VM config. / template tabs indicates



The VM category is like this


I have been searching the all day, this is driving me crazy !
Can you help me ?

Thanks
Last Edit: 9 years 3 months ago by Safyatou Diallo.
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VM 3.0.2. categories pages are BLANK !!! 9 years 3 months ago #11784

Hi,

As i am seeing in the screenshots; the "Category Browse Page" is set as "categories", but why did you choose it?
You should choose "Default"

Actually every single select box should be chosen as "Default" (or No Override if applicaple)

regards.
Last Edit: 9 years 3 months ago by Support.
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VM 3.0.2. categories pages are BLANK !!! 9 years 2 months ago #12015

I have the same issue too, but only on ertain categories
This one (actually all the RAM ones) doesn't work
www.abtcomputers.com.au/parts/ram/desktop-ddr3

But most others work fine, but everything is set to default from what I can see.

Joomla error output is as follows:
( ! ) Strict standards: Only variables should be assigned by reference in /var/www/2014/plugins/system/httpbl/httpbl.php on line 53
Call Stack
# Time Memory Function Location
1 0.0001 251912 {main}( ) ../index.php:0
2 0.0326 2551856 JApplicationCms->execute( ) ../index.php:40
3 0.0326 2552024 JApplicationSite->doExecute( ) ../cms.php:251
4 0.0326 2552432 JApplicationSite->initialiseApp( ) ../site.php:209
5 0.0514 3201216 JApplicationCms->initialiseApp( ) ../site.php:649
6 0.1141 5740280 JApplicationBase->triggerEvent( ) ../cms.php:583
7 0.1141 5740400 JEventDispatcher->trigger( ) ../base.php:106
8 0.1142 5741184 JEvent->update( ) ../dispatcher.php:162
9 0.1142 5741696 call_user_func_array ( ) ../event.php:71
10 0.1142 5741728 plgSystemHttpbl->onAfterInitialise( ) ../event.php:71

( ! ) Strict standards: Only variables should be assigned by reference in /var/www/2014/plugins/system/httpbl/httpbl.php on line 57
Call Stack
# Time Memory Function Location
1 0.0001 251912 {main}( ) ../index.php:0
2 0.0326 2551856 JApplicationCms->execute( ) ../index.php:40
3 0.0326 2552024 JApplicationSite->doExecute( ) ../cms.php:251
4 0.0326 2552432 JApplicationSite->initialiseApp( ) ../site.php:209
5 0.0514 3201216 JApplicationCms->initialiseApp( ) ../site.php:649
6 0.1141 5740280 JApplicationBase->triggerEvent( ) ../cms.php:583
7 0.1141 5740400 JEventDispatcher->trigger( ) ../base.php:106
8 0.1142 5741184 JEvent->update( ) ../dispatcher.php:162
9 0.1142 5741696 call_user_func_array ( ) ../event.php:71
10 0.1142 5741728 plgSystemHttpbl->onAfterInitialise( ) ../event.php:71

( ! ) Strict standards: Only variables should be assigned by reference in /var/www/2014/plugins/system/httpbl/httpbl.php on line 70
Call Stack
# Time Memory Function Location
1 0.0001 251912 {main}( ) ../index.php:0
2 0.0326 2551856 JApplicationCms->execute( ) ../index.php:40
3 0.0326 2552024 JApplicationSite->doExecute( ) ../cms.php:251
4 0.0326 2552432 JApplicationSite->initialiseApp( ) ../site.php:209
5 0.0514 3201216 JApplicationCms->initialiseApp( ) ../site.php:649
6 0.1141 5740280 JApplicationBase->triggerEvent( ) ../cms.php:583
7 0.1141 5740400 JEventDispatcher->trigger( ) ../base.php:106
8 0.1142 5741184 JEvent->update( ) ../dispatcher.php:162
9 0.1142 5741696 call_user_func_array ( ) ../event.php:71
10 0.1142 5741728 plgSystemHttpbl->onAfterInitialise( ) ../event.php:71

( ! ) Fatal error: Call to undefined method RuntimeException::get() in /var/www/2014/templates/flexible_lightmart/error.php on line 20
Call Stack
# Time Memory Function Location
1 1.8595 19455920 PlgSystemRedirect::handleError( ) ../redirect.php:0
2 1.8595 19456984 JError::customErrorPage( ) ../redirect.php:134
3 1.8617 19489768 JDocumentError->render( ) ../error.php:791
4 1.8619 19494104 JDocumentError->_loadTemplate( ) ../error.php:107
5 1.8631 19518496 require_once( '/var/www/2014/templates/flexible_lightmart/error.php' ) ../error.php:135
Last Edit: 9 years 2 months ago by Chris Simmons.
The administrator has disabled public write access.

VM 3.0.2. categories pages are BLANK !!! 9 years 2 months ago #12035

Hi Chris,

Based on the debug trace, your Joomla is failing to load the "template".... but this line: PlgSystemRedirect::handleError( ) ../redirect.php:0 sounds suspicious to me. Looks like your Joomla is trying to make a redirection (probably due to the 404-not found error.)

Anyway, can you also please be sure you picked "default" category layout for all joomla menu-items that are linked to VM Categories? (through Joomla Menu Manager) Because it is also possible to choose different VM Category layout through Menu Item parameters.

Also, do you have any additional language pack installed into your Joomla? Sometimes not-well configured Multi Language Joomla's are causing this kind of problems as well.

regards.
Last Edit: 9 years 2 months ago by Support.
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VM 3.0.2. categories pages are BLANK !!! 9 years 2 months ago #12065

Using en-GB.
Double checked the category and was ok.
Since it only seems to be happening with a certain category, it seems to be a fault with virtuemart itself. I deleted the faulty categories and recreated, and it works fine when empty, so must be a product that is causing the issue, however since the template won't load, I can't read the debug info to locate the fault.....
Last Edit: 9 years 2 months ago by Chris Simmons.
The administrator has disabled public write access.

VM 3.0.2. categories pages are BLANK !!! 9 years 2 months ago #12072

What about the php "error_logs" ? What the php logs say?

You may be right, a product might also cause this failure. Then; follow the "divide and conquer" method to find the problematic product.

Let's say; there is problem with "Clothing" category. Through VM Backend, list all products that assigned to the "Clothing" category and unpublished half of the products. See the Clothing category in the front-end and see everything starts working fine. If the problem remains; then keep unpublishing products one by one (or do one more "divide into half" if you have too many products); this will help you to identify what product(s) is repressible for this problem.

After you figure the product (or products) that causing this empty category problem; you will be able to find out what is special about that product. Did you use a special 3rd party custom field? or did you do anything differently for that product? etc..

Regards.
Last Edit: 9 years 2 months ago by Support.
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VM 3.0.2. categories pages are BLANK !!! 9 years 2 months ago #12085

I found the fault, not with the products, its seems to be with how the template handles some products when they don't have manufacturers assigned to them. Our website is updated by a feed and one of our suppliers had added a new manufacturer. Once added to VM, it worked perfectly!
The administrator has disabled public write access.

VM 3.0.2. categories pages are BLANK !!! 9 years 1 month ago #12125

Glad to hear you sorted out.

case solved. topic is closed.

regards.
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