Contact form will not send mail.

but puts the mail is sent but not the receipt.

Hi,

Sending email through your Joomla Site, is all about Joomla and your hosting company. It has nothing to do with templates nor Virtuemart. If you have the correct email settings in Joomla Global Configuration then the email should be sent successfully to the Vendor email you entered through Virtuemart Backend.

Did you setup the Joomla Email Settings through Joomla Global Configuration? Are you sure they are correctly setup?
Every hosting have a different configurations, they support different email sending method. Joomla offers 3 different email sending method. PHPMail, SendMail, SMTP.

99% of the hosting supports PHPMail. So you should be using it (try others as well, BUT MAKE SURE TO SETUP CORRECTLY)
(the perfect one is the SMTP, but not all hosting support that)

Look here for more info about how to setup email settings in Joomla:
forum.joomla.org/viewtopic.php?f=34&t=268392
help.joomla.org/content/view/51/151/1/7/

Then test again.

And be aware, in some hosting companies, receiving the email to your email inbox might take up to 12 hours. If this is case for you, you should immediately change your hosting company. Emails usually arrive to your inbox within couple minutes.

Regards,
Support

We receive and send all mail. excluding mailings contact form

so I think if it is configured correctly

finally use an external component for joomla contact form, and goes smoothly.

thanks

Hi,

I don't know how you solved the problem. But as long as you fixed it, everything is cool ;)

Case solved .Topic is closed.

- regards