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Use this Category for your support questions about Responsive Joomla Virtuemart Template - LightMart (SKU# FLEX-00012)

TOPIC: Internal server error invoice , delivery note, etc

Internal server error invoice , delivery note, etc 10 years 2 weeks ago #8965

when I change the order status to confirmed, try to generate invoice, delivery note, or look at the earnings report. I get this error


Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, This email address is being protected from spambots. You need JavaScript enabled to view it. and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
The administrator has disabled public write access.

Internal server error invoice , delivery note, etc 10 years 2 weeks ago #8980

Hi,

This issue can't be related to LightMart, because LightMart is a template for front-end only. It has no effectiveness in the back-end.

Check this forum topic:
forum.virtuemart.net/index.php?topic=121149.0

Somebody suggests this below (in the forum topic above):
Could you please create a blank file
"/logs/com_virtuemart.log.php"

and try again?

Try the same thing.

Regards,
Support
Last Edit: 10 years 2 weeks ago by Support.
The administrator has disabled public write access.

Internal server error invoice , delivery note, etc 10 years 2 weeks ago #8991

if I update vm. Is not fail the template?
The administrator has disabled public write access.

Internal server error invoice , delivery note, etc 10 years 2 weeks ago #8992

I tried what you said but the same thing keeps happening
The administrator has disabled public write access.

Internal server error invoice , delivery note, etc 10 years 2 weeks ago #8998

Hi,

No, it won't. You can update the Virtuemart and your Joomla. (but before updating, make sure you have the latest version of LightMart)

Check here for the latest version of LightMart: www.flexiblewebdesign.com/forum-joomla-virtuemart-template-lightmart-support/969-request-lightmart-update
and see the release notes.

LightMart 1.2 -> compatible with VM2.0.22a
LightMart 1.3 -> compatible with VM2.0.26a

Your LightMart must also be compatible with that Virtuemart version, otherwise you will have some layout problems (in the front-end. Your backend will be exactly the same, since LightMart doesn't have any effect in the backend). But i don't think updating Virtuemart will solve this 500 internal server. Because it is obvious, it is a server related issue. Most likely caused by missing write access. (your server fails to generate the PDF invoice)

Also as i have told you before:
This issue can't be related to LightMart, because LightMart is a template for front-end only. It has no effectiveness in the back-end.

We don't provide support for solving the Virtuemart Component related problems. Try to raise this issue in forum.virtuemart.net

Regards,
Support
Last Edit: 10 years 2 weeks ago by Support.
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