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Use this Category for your support questions about Responsive Joomla Virtuemart Template - LightMart (SKU# FLEX-00012)

TOPIC: Drop-down menu - shipment & payment - turn off

Drop-down menu - shipment & payment - turn off 10 years 2 months ago #8386

Hello,

I'v tried to find solution of my problem on the forum but I haven't found out anything.

I have just one simple question. Is there any possibility to furn off drop-down menu of shipment and payment in checkout site? In VM settings I also didn't found any "options".

In checkout I want to have just simple "list" of shipment and payment ways.

Thanks for your advice!

Jan
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Drop-down menu - shipment & payment - turn off 10 years 2 months ago #8408

Hi,

Unfortunately there is no way to do that with simple clicks, this is why there is no parameter for it. With the current structure, if you do it; it will confuse your shoppers. The reason is;

- The "SAVE" button should be clicked individually for Shipping&Payment choice.

Consider, you did it. The payment and shipment rates are listed right away (with out using AJAX to load them), then the visitor will choose one of the options, and will click the "Checkout" button at the bottom, which is wrong. The "SAVE" buttons should be clicked for each of the payment and shipment methods individually in order to save the choice. Otherwise, they won't be saved.

it is because we have developed it that way, removing the AJAX and listing them right away, but eliminating the SAVE button is also possible, it is just not what we have thought at the beginning, and some PHP coding modifications will be required to achieve that, which is beyond our free support. Because that is not an easy task to achieve, some tests and benchmark must be run to make sure everything works fine. (just like how we did, before implementing the AJAX loading)

In the future we are planing to re-design and change the structure of checkout flow entirely. it is still in progress, we are still working on it. We are investigating how amazon.com or apple.com or other well-known commerce websites handles the checkout and what options they are offering during the checkout process. We will implement the same structure to our templates. I personally believe the current structure. (either using AJAX or without AJAX, doesn't matter) the checkout process of Virtuemart essentially is not very user-friendly. It confuses the ordinary shoppers, even me sometimes. The best bet we have is to re structure the system entirely. On the other hand, removing the AJAX and listing the rates right away generate some problems with the 3rd party shipping plugins, such as; USPS, UPS or other international postal services. Actually that was the main reason why we decided to go with AJAX loading, to make sure it works smoothly in all conditions. But again; the whole system/structure will be changed and hopefully it will bug-free and user-friendly.

Anyway, for now. There is nothing i can give to you right now about it. It is what it is.

Regards,
Support & Development
Last Edit: 10 years 2 months ago by Support.
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Drop-down menu - shipment & payment - turn off 10 years 2 weeks ago #9384

Hello,

thank you for your long reply! I understand your arguments.

May I have another question in this topic?

In shipment I have one item as a free (I have set number "0" in price of shipment and also in minimum amount for free shipping) - customer can withdraw his product personally.

But in this case in checkout there is nothing to show that shipment is free (i.e. number "0" or "free" - see the attachment). Is there any possibility to set it in administration or by changing code?

Thank you,

Jan Crlík

Attachment free_shipping.jpg not found



and second question :) - how to move shipping description on the line under shipping name? ... also the attachment:

Attachment shipname.jpg not found

Last Edit: 10 years 2 weeks ago by Jan Crlík.
The administrator has disabled public write access.

Drop-down menu - shipment & payment - turn off 10 years 2 weeks ago #9386

Hi,

Both of your last two inquiries are "custom modification", they are possible only with some coding changes. Custom requests are beyond our free support.
You may consider purchasing premium support and let us take care them on your website.

For more info about premium support: www.flexiblewebdesign.com/premium-support

Regards,
Support
The administrator has disabled public write access.
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