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Use this Category for your support questions about Joomla Virtuemart Template - DarkMart (SKU# FLEX-00011)

TOPIC: I can not activate the template.

I can not activate the template. 10 years 11 months ago #4425

I can not activate the template, writing - Make sure you enter two fields below correctly! to avoid possible taken down.

first few times I made ​​a mistake, but then I entered the true test username and 4 digit order, but, as before, writes -"Make sure you enter two fields below correctly! to avoid possible taken down."


Order Date: 26. April 2013
The administrator has disabled public write access.

I can not activate the template. 10 years 10 months ago #4428

Subscriptions dept notified - please be patient

Thanks
The administrator has disabled public write access.

I can not activate the template. 10 years 10 months ago #4447

Hi,

It sounds like it is a browser-related issue. Because apparently your server refuses to save the settings.

If you are using Firefox, then change your browser. Try Safari, IE or Chrome.
With using a different browser, you will notice that "template configuration" gets saved properly. So, that notice in the website will be gone.

Regards.
Support & Development
Last Edit: 10 years 10 months ago by Support.
The administrator has disabled public write access.

I can not activate the template. 10 years 10 months ago #4451

I sent an email to This email address is being protected from spambots. You need JavaScript enabled to view it. which he described the problem as it reads the password from the admin area you can try to activate, I tried it with different browsers - non-retentive, so the purchased goods not working for me it's obvious.
The administrator has disabled public write access.

I can not activate the template. 10 years 10 months ago #4457

What should I do? How may I help you? or return the money?
The administrator has disabled public write access.

I can not activate the template. 10 years 10 months ago #4458

It is a holiday (1st of May) throughout most of the world today!

Please be patient - the boss will get back to you as soon as possible

Thanks
The administrator has disabled public write access.

I can not activate the template. 10 years 10 months ago #4461

Hi,

No, negative. I havent received any email to This email address is being protected from spambots. You need JavaScript enabled to view it. from you.

Check the email address, make sure to typed it correctly, resend it and also include this forum post URL at the top of your email message as reference, to avoid any possible confusion in our end.

Regards.
Support & Development
The administrator has disabled public write access.

I can not activate the template. 10 years 10 months ago #4466

Hi, this is not to do with activation - the boss is dealing with you--
burt re: Unable to connect to the Database: Could not connect to MySQL.

This is nothing to do with our template installation etc - this is a very general fault which as it says - it can't connect to the database you told it about..

Therefore something you have entered etc is wrong... there are 1000's of posts about this on Joomla forums but normally it is wrongly entered access data - maybe it should be 127.0.0.1 instead of localhost etc etc
Please read up on the docs for XAMP for MAC etc

But if the installer can't connect to the DB it will never work..

Cheers
The administrator has disabled public write access.

I can not activate the template. 10 years 10 months ago #4472

sent a letter to This email address is being protected from spambots. You need JavaScript enabled to view it. again
The administrator has disabled public write access.

I can not activate the template. 10 years 10 months ago #4476

I just replied your email.

The problem is much easier than you think.
It is a simple CHMOD issue.

This file below is stored the template configurations:
ROOT/templates/flexible_darkmart/config

(without a file extension at the end)

Depends on your changes in the "template confguration" through joomla backend, that file is updated. But since your server doesn't give permission to this file, the "write"access, your settings can't be saved through "template configurations". This is why you keep seeing the "warning" in the frontend even though you typed the username and order-ID. It is because your inputs in the "template configuration" has not been saved. This is the reason!

The solution is easy; open your FTP server and give this file a "write" access, try to change the CHMOD to 755 or 777, make sure it is not "644". And re-try to save the template configuration.

In the worst scenario, if you can't able to give the "write" access to this file, you can manually edit this file (through notepad). Open it, you would see something like this at the beginning:
"flexible_username":"","flexible_ordernumber":"","profile_default":"default".........
Type the Username and Order-ID in the blanks between quote-quote (""):
"flexible_username":"YOURUSERNAME","flexible_ordernumber":"YOURORDERNUMBER","profile_default":"default",.......
Then save and upload (overwrite) to your server. This would also work.

Regards.
Last Edit: 10 years 10 months ago by Support.
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