Hello,

I am working with DarkMart template, so good even I made some modifications. But there is a terrible problem, when I press "Add to Cart" on the product, the website collapses and closes the browser. When I disable the module "Dropdown AJAX-Powered Shopping Cart" is solved, I thought it was unique to this module mistake so buy a few minutes on your website module "Flexible Drop Down Shopping Cart" but still the problem remains. Please I need a solution to this problem.

I give this website tomorrow Wednesday, please help.

You can see an example in this link: www.exclamacion.cl/meldic_chile/meldic/index.php/catalogo-productos/area-de-instrumentacion/qu/hornos-de-bloque/3001-3002-3003-detail

your site is offline

you don't need the extra module - the one that comes with the template works fine.

If it is such a catastrophic failure then the error must be logged somewhere - check your logs or ask your host

but as it must be related to your changes you will just have to roll back your install until you find it..

Good luck

the error is not due to changes, was presented when I update the template, the site is offline but sending email access to their support

I'm sorry - but we don't sell a template that doesn't work........

there is/will be a problem at your server and for this you have to do a bit of research with your host etc to analyse the log files -
Have you done this?

also u say

was presented when I update the template

what did you "update"?

Cheers

install the latest version of the template. You can check my probelma? otherwise the refund of the module need to buy, and qu eno works.

Thank you.

I have received no details - where did u send them?

This email address is being protected from spambots. You need JavaScript enabled to view it. ?

put the topic subject in the email subject line

Hello,
Had not responded because I decided to reinstall the template, take no Notice of change code, only css. But still error, please i need urgent solution, I purchased other templates and modules with you and this never happened.

I've sent you an email with the subject: "Website stops working" in the mail I let you access the website.

Sorry for my English, my native language is Spanish.

I hope your answer, greetings

Hi,

I have spent sometime on your website and I managed to solve the "script" problem when a product is added to cart.
Looks like you have made some extra changes and the element names are also changed. Therefore i needed to make some extra modification in this PHP file:

/templates/flexible_darkmart/html/com_virtuemart/productdetails/default.php

to fix the problem. Now the product is added to cart succefully without a script problem.

Regards.
Support & Development.

which is the change to be made ​​in the file default.php? the problem persists

You worked the solution for the other site, and copy the solution you did. Thank you very much solved. Now the site works perfect.

Thank you!

excellent

topic closed