Welcome, Guest
Username: Password: Remember me
Use this Category for your support questions about Responsive Joomla Virtuemart Template - CoolMart (SKU# FLEX-00014)

TOPIC: Big problem with add to cart. The article not add

Big problem with add to cart. The article not add 5 years 5 months ago #14277

1. In some occasions(not never), when i push to add to card button, the article not add to cart and the form popup not appear. Only appear the icon in the centre of the screen and it appears blocked. You can see the images.

Occurs in last version on Google Chrome, firefox and IE. I saw that if i delete the history of navigator work but when i work some days with navigator and not delete it fail.

Please help me it´s a big problem for me

Attachment cats.jpg not found



Attachment cats2.jpg not found



2. In some occasions occurs than i add an article to cart...the popup appear but the article not add to cart and "carro vacio" text appears. You can see the image

This problems appears in some occasions, not never, for me it´s very difficult when this problem appears.


Attachment blocked-1.jpg not found







Thanks
Last Edit: 5 years 5 months ago by Raúl Ramón Val.
The administrator has disabled public write access.

Big problem with add to cart. The article not add 5 years 5 months ago #14284

Hi,

This has been discussed many times in this forum. If a failure happens "sometimes" only; it is very hard to resolve. Because we can't be sure if it is fixed or not. In Virtuemart; the "Add to Cart" process is handled via AJAX (both in VM2 and VM3) -- This has nothing to do without our Template. It is what it is on Official Virtuemart Core as well. If you click the "Add to Cart" button when the whole page is not fully loaded; the AJAX might not run properly and you won't be able to add the product to cart successfully. When this happens; you should check the browser console and see if any error message has been thrown.

That's the dilemma of using AJAX to add the product to cart. If you want 0% failure on adding products to cart; you should disable the "Add product to cart via AJAX" option via VM Backend >> Configuration >> Checkout - OR - have a light-weight website / strong server; so the page will be fully loaded within 1-2 seconds

Regards.
Last Edit: 5 years 5 months ago by Support.
The administrator has disabled public write access.

Big problem with add to cart. The article not add 5 years 5 months ago #14302

Dear support where is the field where can i deactivate ajax to cart shopping. I don´t see it in my configuration

thanks
Attachments:
The administrator has disabled public write access.

Big problem with add to cart. The article not add 5 years 5 months ago #14321

Hi,

see the screenshot:

Attachment Pasted_Image_6_21_16__7_40_PM.png not found



regards.
The administrator has disabled public write access.
Time to create page: 0.087 seconds

MaterialMart

for Virtuemart 3

Google's Material Design has finally arrived to Virtuemart

Virtumart Template - MaterialMart Virtumart Template - CleanMart Virtumart Template - CleanMart Virtumart Template - CleanMart

Fully responsive!

Buy Now   |   Live Demo