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Use this Category for your support questions about Responsive Joomla Virtuemart Template - Asymmetric (SKU# FLEX-00017)

TOPIC: ERROR: Your Username or Order Number is missing.

ERROR: Your Username or Order Number is missing. 6 years 3 weeks ago #13242

Hi, in every pages appears the error message:

"ERROR: Your Username or Order Number is missing. These are requirement DATAs for license validation. Please open template settings through 'Joomla! Template Manager' and enter your flexiblewebdesign.com username and 4-Digits Order Number that you have got when purchased this template. Make sure you type them correctly! To avoid possible taken down; have them entered always even though you are in your localhost or in a testing-server."

I have try to follow the instruction but in the template manager i didn't find any spot where insert my username and order number. I attach a screenshot where i show that there isn't any spot to insert license...

Maybe someone have insert the wrong data for license validation (i'm not the creator of the site but only the final controller), but i haven't find anyway to reinsert that data.

I hope someone can helps and sorry for my english, is not my primary language!

Thanks for your time

Greetings
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ERROR: Your Username or Order Number is missing. 6 years 3 weeks ago #13248

Hi Norberto,

that's little weird. Did you touch the Core Template files? Because the "License Validation" fields are missing.

See the screenshot. It should have looked like this:

Attachment Pasted_Image_11_13_15__7_46_PM.png not found




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I will deeply investigate your website to figure out what goes wrong.
SUPPORT REQUEST FORM
 
Problem: 
http://www.flexiblewebdesign.com/forum-joomla-virtuemart-template-asymmetric-support/3117-error-your-username-or-order-number-is-missing
 
Joomla Administrator: 
	<< Joomla Administrator username & password >>
 
FTP credentials (Provide FTP credentials in this format)
	FTP server: ftp.yourdomain.com
	FTP username: <<username>>
	FTP password: <<password>>
	Port: << port number -- if it is other than 21 -->>


Regards.
Last Edit: 6 years 3 weeks ago by Support.
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