Hi Norberto,
that's little weird. Did you touch the Core Template files? Because the "License Validation" fields are missing.
See the screenshot. It should have looked like this:
Attachment Pasted_Image_11_13_15__7_46_PM.png not found
Please fill out this support-request-form below and email to:
This email address is being protected from spambots. You need JavaScript enabled to view it.
I will deeply investigate your website to figure out what goes wrong.
SUPPORT REQUEST FORM
Problem:
http://www.flexiblewebdesign.com/forum-joomla-virtuemart-template-asymmetric-support/3117-error-your-username-or-order-number-is-missing
Joomla Administrator:
<< Joomla Administrator username & password >>
FTP credentials (Provide FTP credentials in this format)
FTP server: ftp.yourdomain.com
FTP username: <<username>>
FTP password: <<password>>
Port: << port number -- if it is other than 21 -->>
Regards.