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Use this Category for your support questions about Responsive Joomla Virtuemart Template - Asymmetric (SKU# FLEX-00017)

TOPIC: Shopping cart

Shopping cart 9 years 4 months ago #11185

1) We use in our e-shop your product, template Assymetric . Recently it occured a problen with loading the purchase into costumers basket.
Our web´s admin said about problem:

Problem with shopping basket – it always leave the basket out. For example I managed to put into basket my purchaise on eleventh try. When I analysed it, I found out, that the problem is caused by modul called Flexible-VirtueMart Shopping Cart – which does not work correctly.

Can you please give us an advise, how we can fix this failture ?
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Shopping cart 9 years 4 months ago #11197

Hi,

Provide me your website URL and let me run some tests by myself.

More than 1000 people are using that module in their website without any problem. Saying "Virtuemart Shopping Cart" module doesn't work correctly doesn't mean anything. It must be something else that your web developer doesn't know. What does he mean by that: "When I analysed it" what kind of analyzing he made? did he see something in the console log? or in the error logs?

Regards.
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Shopping cart 9 years 4 months ago #11208

Hi,

Our website URL is www.trinasty.sk/#1

Regards.
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Shopping cart 9 years 4 months ago #11230

Hi,

I have found 2 malfunction on your website;

1- Open the Joomla Plugin Manager, find this plugin: System - Cache and disable that.
This plugin is View Caching and it is ONLY FOR STATIC WEBSITES. If you enable that, it would cause security problems with Safari and Chrome browsers. You should leave it disabled all the time. It is not for dynamic websites.

-- You can try it with Plain Joomla + Plain Virtuemart Component, the result will be the same. It has nothing to do with Asymmetric Template.

2- The shopping cart module's PHP files have been modified. Our module shouldn't react like that after adding a product to cart:

Attachment ScreenShot2014-11-08at2.30.12PM.png not found



See the LIVE demo of Asymmetric and compare the functionality.

Tell your webmaster to install these 2 extensions to your Joomla:

a- mod_flexible_cart.zip
b- plg_vm2_cart.zip

He can find these ZIP files in the Asymmetric Installation ZIP file under this folder: UNZIPFIRST_flexible_asymmetric_installation_j25 >>
One-by One


Also tell your webmaster that; he shouldn't touch any PHP file or ENABLE/DISABLE any plugin unless he knows what he is doing.

FYI: To show the product pictures inside the shopping cart module, enable this parameter:

Attachment Pasted_Image_11_8_14__2_34_PM.png not found

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