policies

  • Template/Extension License: Legal Information

    Registration with Flexible Web Design implies that you have read, understood and agree to comply with the stated template/extension license of use regarding flexiblewebdesig.com in their entirety. All of our digital products are GPL compliant and their PHP, CSS and JS files are also licensed under the GNU General Public License (GPL).

    Ownership of Intellectual Property
    Any Flexible Web Design product modified or unmodified are not your property. You do not own them. They are property of Flexible Web Design. Our products are provided ‘as-is’ without warranty of any kind, either expressed or implied. In no event shall Flexible Web Design be held liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of our products.

    Modifications
    You are allowed to make any changes and modifications in the templates or extensions to adapt them to your needs. It is not permitted to change or remove the copyright information in the source codes. This includes the XML descriptor file and all PHP, JavaScript, HTML and CSS files distributed with our products. Of course, any visual copyrights, for example the copyrights in the template footer, can be removed.

    Unauthorized Use
    You shall not distribute, offer to distribute or sell any of our products without the prior written consent of Flexible Web Design. You may not place Flexible Web Design, in modified or unmodified form, on a removable storage medium, website or any other storage medium for the purposes of redistribution. You may not sub-license or reassign without the prior written consent of Flexible Web Design.


    Template/Extension License: Questions & Answers

    Q1: I purchased the template/extension with "Single domain" option, but I need to install it to my development server for testing and customization which has a different domain. What should I do?
    A1: You don't need to do anything, just go head and do. Domain Validation is not an automatic system, we are peridically (usually once a month) check the domains that use our template/extension, and compare them in the "allowed domains" in our backend. If we see suspicous activity, first we contact the license owner and let him/her know about this situation. If no response in 5 business days; we take an action and "copyright criminal" banner shows off on the website. If the website is hosted in a domain, something like: http://test.domain.com, http://www.domain.com/user1/something or http://localhost/  it is obvious that this is a development server (we are also designer and totally understand this situation, every live website has at least one development server/domain). YOU ARE FREE TO INSTALL THE TEMPLATE/EXTENSION AS MANY DOMAIN AS YOU WISH FOR TESTING PURPOSES. Only running and live websites are affected from the domain regulation.

    Q2: What does "Single Domain" Mean?
    A2: You are buying the template/extension to use it in 1 live and running domain (www.yourdomain.com) only. If you wish to install the template/extension on another domain you need to purchase another license for that domain.

    Q3: What does "Unlimited Domains" Mean?
    A3: You are allowed to use the template/extension as many live and running website as you wish. No domain regulation at all.

    Q4: What about the updates?
    A4: You can download the final versions of template/extensions anytime within 6-months (180 days) if your license includes +Free Update options. So you will be eligible to get the updates for free whenever you want within 6-months (180 days). We keep improving our template/extensions, adding extra stuff and making them compatible with the new Virtuemart Versions that comes out... so stay tuned and always have the latest version!

    Q5: How do you handle the support?
    A5: Regardless of the license you picked, the free support is 6-months. We are providing free support for all kind of bugs/problems/installation problems/conflicts. We are taking our DEMO as reference, if the template/extension works on your server exactly how it works on the DEMO page, our free-support ends there. Additionally; any kind of custom changes/modifications are beyond our free support. We don't provide free support or step-by-step instructions for custom coding modifications. You may purchase premium support service hours at anytime and let us take care the modifications/customizations you ask directly on your website. If some particular problems/bugs are patched with an update, and if you are not eligible to receive the updates for free (because of your free-update license has expired or you didn't purchase at all) then we won't be providing free-support for your case.

    Q6: I have 2 different domain names such as; www.domain1.com, www.domain2.com but they are linked to same exact web site.
    A6: Then, 1 domain license is enough for your case. As long as the domains are linked to same exact websites (can be in different languages), "1 domain" license is enough.

    Q7: I am holding Single Domain license for www.domain1.com, what if i decide to change my domain from www.domain1.com to www.domain2.com . Do i need to repurchase a license for my new domain?
    A7: No. You can still use your old license. Contact us and let us know this situation. We will investigate your case, correct the domain name and you will be good to go. BUT BEFORE MOVING YOUR WEBSITE TO YOUR NEW DOMAIN NAME; DON'T FORGET TO LET US KNOW TO AVOID ANY POSSIBLE BREAK DOWN.

    Q8: Is it possible to change the domain name(s) after the purchase has been made?
    A8: Yes. But first you should eliminate the template/extension from the old domain completely then contact us and let us know the new domain.

     

    Flexiblewebdesign.com reserves the right to change, update or modify the template/extension licensing policy from time to time without prior notice.

    • Refund Policy

      This refund policy applies to Flexible Web Design - flexiblewebdesign.com.

      • Flexiblewebdesign.com sells digital goods, provides software customization and development services.
      • Services rendered by flexiblewebdesign.com are not refundable as their payments are made after the completion of a task, milestone, or project and with the consent and approval of the customer.
      • Refund is applicable on digital goods only. 
      • All digital goods are refundable if they have been recorded by our system as never downloaded by the customer.
      • Digital goods once recorded as downloaded by our system may not be refundable. We provide refund only when there is an unsolvable bug. In this case; the granted license will be canceled.
      • If there is a bug/malfunction on your website (PHP Error, jQuery conflict etc..) that is caused directly by the downloaded digital good; before asking for refund, you must create a ticket on our forum and give us a chance to fix it.
      • In case of dispute over the functionality of the downloaded digital good, the screen-shots and the Live Demo of the associated digital good on http://demo.flexiblewebdesign.com will be used as a reference.
      • In case the bug/malfunction is caused directly by the downloaded digital good,Flexiblewebdesign.com will;
        • Provide free-support to fix themalfunction on the customer's website at earliest convenience.
        • Provide an updated version of the product with the broken functionality fixed.
        • Offer refund if the bug/malfunction is unsolvable(in this case, the granted license will be canceled)

      Refund or Free-support won't be provided in these malfunction cases;

      • If other 3rd party extensions or own modifications (i.e. in templates, layouts, components, plugins) are involved in the malfunction. 
      • If your system does not meet the stated requirements of the downloaded digital good (joomla or virtuemart versions).
      • If your system is not properly setup and showing Error messages, notices, etc.. even our product is disabled/unpublished.


      Flexiblewebdesign.com reserves the right to change, update or modify the refund policy from time to time without prior notice.

    • Privacy Policy

      Your privacy is important to us. flexiblewebdesign.com does not sell, share or rent your personal information to any 3rd parties.
      flexiblewebdesign.com does not share any customer information unless it is necessary to provide you with products or services from flexiblewebdesign.com. We may also disclose information when you tell us to do so, to identify or contact you, to protect your rights or as required by law.

      flexiblewebdesign.com is not responsible for the privacy practices or the content of any other websites to which we link you to, and you should review the privacy policy at each site before providing any information.

      As with most online transactions, flexiblewebdesign.com requires a browser that accepts “cookies”. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future

      As with most e-commerce web sites, flexiblewebdesign.com makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks.   This data helps us diagnose and fix problems, analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable. IP addresses are not linked to personally identifiable information, and their collection is standard procedure in most web-server environments.
      By using flexiblewebdesign.com, you signify your agreement to our privacy policy as stated above. Note that this policy may be revised periodically without notice. Please review this policy in detail prior to submitting any personal information if you have concerns about how your information is being collected and used.

      We use Google Analytics so we can tell how people get to our website (newsletters, search engine results, advertising, social sites, etc) and how they use it. This information also helps us improve our site so it's easier to use.

      The third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site. The information we're able to see is not personally identifiable (we don't know your name or any details about anyone in particular).

      We use Google Analytics' Demographics tools to figure out the general types of people who visit our store. Google Analytics tracking includes the use of cookies. We use Google Analytics Demographics and Interest Reporting. We use data from Google's Interest-based advertising or 3rd-party audience data (such as age, gender and interests) with Google Analytics. None of the information gathered is personally identifiable.

      We guarantee that we shall not forward your personal data to any third parties beyond this, except for cases where we are required to do so by law or with your advance written agreement.

      If you have supplied us with any personal information, you may delete it at any time. Data on invoicing and accounting-related purposes shall not be affected by cancellation/rescission or deletion, as applicable.

      Use of our offers is based on the implementation of a cookie. A randomly created session code and your client ID, if applicable, will be stored within the cookie. It is thus possible to recognize you as a registered client. In addition, we store, if available, an affiliate ID and the page that directed you to our pages. A prerequisite for this is that you have activated the cookies in your settings.

      If for any reason you no longer agree to the storing of your personal information or it has become incorrect, we will initiate the deletion or blocking of your data or implement the necessary corrections on your instruction (to the extent that this is feasible under applicable law). Upon request, you may receive information on all personal information we have stored on your person free of charge.

      If you have any questions about the collection, processing or handling of your personal information, or for the purpose of information on, correction, blocking or deletion of data, please contact us by email under info@flexiblewebdesign.com.

    • Terms and Conditions

      IMPORTANT - READ THESE TERMS CAREFULLY BEFORE DOWNLOADING OUR PRODUCTS OR USING OUR SERVICES. BY DOWNLOADING, INSTALLING OR USING ANY PRODUCTS, SOFTWARE, SCRIPTS OR SERVICES YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT, THAT YOU UNDERSTAND IT, AND THAT YOU AGREE TO BE BOUND BY ITS TERMS. YOU BEAR ALL RISK OF DATA LOSS ASSOCIATED WITH IT. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT, DO NOT DOWNLOAD OR INSTALL OR USE OUR PRODUCTS OR SERVICES.

      Software License Agreement This is an End-User License Agreement (the "Agreement") between Flexible Web Design (here in after " licensor/we") and you, as either an individual or as a business entity (here in after "you"), who is being licensed to use any products, software, scripts or services (here in after "Software") created by our company.

      1. By using the Software you acknowledge that you have read this Agreement and that you agree with the content of the Agreement and its terms and agree to use the Software according to the Agreement rules.
      2. The Agreement comes into legal force at the moment when you order the Software from our site or receive it via e-mail.
      3. Licensor is the copyright holder of the Software. The Software or a part of it is a copyrightable matter and is governed by the law. Any activity that infringes terms of this Agreement violates copyright law and will be prosecuted according to the named law. We reserve the right to revoke the license from any user who is holding an invalid license.
      4. You cannot use any part of the code or the whole code in any other software, product or website.
      5. You are prohibited to copy, distribute, rent and sub-license the Software without the written consent of Licensor, except from the cases provided by this Agreement. In case of authorized transfer, the transferee will be bound by this Agreement by default.
      6. We reserve the right to publish a selected list of users of our Software or Services.
      7. We have the right to terminate the Agreement in case of non-compliance with provisions of this Agreement. You agree to destroy all copies of the Software upon termination of the License.
      8. We reserve the right to make changes to the Agreement at any time and impose its clauses at any given time.
      9. We are not liable to you for any damages including compensatory, incidental, exemplary, punitive or consequential damages connected with or resulted by this Agreement or yours use of the Software. We are not liable for prosecution arising from use of the Software against law or for any illegal use.
      10. If you continue to use the Software after we gives you notice of termination of your license, you hereby agree to accept an injunction to enjoin you from its further use and to pay all costs (including but not limited to reasonable attorney fees) to enforce our revocation of your license and any damages suffered by us caused by your misuse of the Software.