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Use this Category for your support questions about Virtuemart Zoom Effect(SKU# FLEX-00005)

TOPIC: Problems with internet explorer

Problems with internet explorer 9 years 5 months ago #11328

Hello, I have a problem in the product detail section with internet explore here is the example:

not select the style of flowers

link:

asiatikos.com/lamour/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=74&virtuemart_category_id=9&Itemid=497&lang=en
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Problems with internet explorer 9 years 5 months ago #11345

Hi,

Yes, i have noticed the problem on IE (all other browsers works just fine though)

But i also noticed the "Select Color Bear" also doesn't work on IE (which isn't being used to change the product picture)

Try to disable the ZoomEffect plugin and see if the "Select Color Bear" selection is working on IE.

If selection starts working just fine after disabling the ZoomEffect plugin
- Then it means; our ZoomEffect is responsible for this problem.Please create me
  • Joomla Super admin account
  • FTP Credentials
and email it to This email address is being protected from spambots. You need JavaScript enabled to view it.
Let me take a look at your backend settings and try to solve this problem.

While emailing to This email address is being protected from spambots. You need JavaScript enabled to view it. Don't forget to include this forum topic's URL at the of your message (or in the Subject field) as reference to avoid possible confusion in our end.

If selection still won't work on IE even though you disable ZoomEffect plugin
- Then it means, the problem is not related to ZoomEffect and there is nothing i can do about it.

Regards,
Support
Last Edit: 9 years 5 months ago by Support.
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Problems with internet explorer 9 years 5 months ago #11353

hello,

the problem is not in the selection of bear what I have so that only flowers can be seen in the main but the problem is when selecting the style in interet explore me no brand by giving click on the photo of the style I can not select style in internet explore.
Attachments:
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Problems with internet explorer 9 years 4 months ago #11360

Hi,

After several test, i managed to solve the problem.
Apparently it is something to do with IE11. Because the behavior for "label" and "input" has slightly changed. (Microsoft always do that, i still don't know why...)

The fix is very simple though. Open this CSS file:
asiatikos.com/lamour/plugins/system/flexibleZoomEffect/media/css/flexibleZoomEffect.css

Scroll to the bottom and include this CSS rule:
div.product-field.product-field-type-M span.product-field-display label img { pointer-events:none;}

This will fix the issue on IE11 and IE10. Tested and Confirmed!

If you like Zoom Effect and satisfied with the support you have received, please "write a review" on:
www.flexiblewebdesign.com/Virtuemart-Modules/Virtuemart-Zoom-Effect-Plugin

Write couple of sentences to share your experience with the support team.
Just 2-3 sentences would be enough ;) It might sound simple to you, but it is extremely important. Potential customers care about product reviews very much.

Thanks in advance!

Regards,
Support

Regards.
The topic has been locked.

Problems with internet explorer 9 years 4 months ago #11365

solved,

thank you very much for your help
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Problems with internet explorer 9 years 4 months ago #11393

your welcome.

case solved. topic is closed.

regards.
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