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Use this Category for your support questions about Virtuemart Template - CleanMart (SKU# FLEX-00015)

TOPIC: Update to latest version with the newest VM issues

Update to latest version with the newest VM issues 7 years 11 months ago #14019

Hi
I have today decided to updated to latest VM version and to latest Cleanmart version
All is working as a charm except:

*When you want to click to register it normally open a pop up and you can register in the form but instead it opens a new page with a broking page only few line has shown

*at the end of the cart page you can not click on the terms and conditions before accept the order

(you can see all links in the print screen below)

thank you very much
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Update to latest version with the newest VM issues 7 years 11 months ago #14029

Hi M Grano,

What version of CleanMart are you currently using?

If you update to latest VM release (VM3.0.14) then YOU MUST get the latest CleanMart version (v3.9.4) as well.

See here for release notes: www.flexiblewebdesign.com/forum-virtuemart-2-template-support/1379-cleanmart-updates-check-and-request

FYI #1: if you are using any older CleanMart along with latest VM. There will be other critical bugs (especially during checkout) that you haven't noticed yet.

FYI #2: If particular compatibility-bugs have been patched with a new CleanMart release. We don't provide free-support about them. Customers have to get the latest version to get the patches.

Regards.
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Update to latest version with the newest VM issues 7 years 11 months ago #14032

hi as i have mentioned i have upgrade to the latest version meaning i have installed latest cleanmart 3.9.4 with latest vm version

you can test and see on my website (url are on printscreen)
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Update to latest version with the newest VM issues 7 years 11 months ago #14040

Hi -
I have also been testing the new version on a dev site before implementing on my newly live site, which seems to be working just fine with the latest VM 3.0.14 and Cleanmart version 3.9.3.1 - orders are being processed and I haven't encountered any hiccups yet.

I also notice on testing the new version that the modal popup on the checkout page for registration / edit or guest checkout is not working. It opens a regular page for me, and I do have a scrollbar down the side - it would be possible to enter the registration or checkout details. Have checked the plugin settings in the backend and the option is set to yes for the 'ModalPopup for Registration/GuestCheckout/Edit Forms on checkout page'

In my case one can check the Terms and conditions box, and read the T&Cs article in a modal popup.

I am concerned as my support will be ending shortly, and I would like my live site launched last week to be up to speed with the template working correctly.

Thanks so much.
Last Edit: 7 years 11 months ago by Alison Effting. Reason: Didn't want to publish the url publicly http://allisone.dev101.co.za/ thanks
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Update to latest version with the newest VM issues 7 years 11 months ago #14041

I've notice some weirdness.

I've updated to the latest Joomla version, latest VM, and have been trying to install and work with VM3. What I am experiencing is seen within VM configuration.

On the Configuration screens when tabbing through them the Shop Settings remains constant, when clicking the emails tab shop setting appears to overlap the next tab. Every tab has the shop settings and end at where the language setting title appears. Everything on the Shop tab is missing under the language setting title. Any clues/help on why this is happening?

This is not happening with a new install of Joomla lastest and VM latest.
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Update to latest version with the newest VM issues 7 years 11 months ago #14055

Alison, don't worry if your free-support period is ending . We are here to help you in case you need us ;) you will be allowed to create a topic in our forum "forever". Just don't request "Custom Modification", and don't ask us to fix a problem that has been solved with recent releases (They are actually not even covered within free-support period) we just don't specifically investigate customer's website for individual problems when the free-support period is ended. For general cases, we always help our customers without concerning the free-support period. Because general problems are valid for everybody (new&old customers) as well and they can use some help from the topics in the Forum.. So it is a win-win situation.

Steve, the problem you have sounds like a JavaScript conflict in the Joomla Backend. CleanMart has no influence in the Joomla Backend. But some Plugins have. Check the browser console, and see what is going on. You will probably see TypeError RED messages. Try to identify the source of the problem (this might be really challenging to identify the source of the problem though)

- I assume you are using default Joomla Backend Template. If not, then use the default joomla backend template. Don't use any 3rd party template.
- Unpublished recently installed plugins one-by one and test the VM configuration page each time (to figure out what plugin is responsible for this javascript conflict)

- Alternatively you can install jQueryEasy plugin (google it). It is a free Joomla plugin. It is a very handy plugin to resolve jQuery issues (both in fron-end and backend). In the plugin parameters; tell plugin to resolve the conflicts only in the backend (since you don't have any problem in the front-end, you don't need the plugin in the front-end)

For other problems, such as; Not able to open the TOS page, not able to open the Modal Ppopup in the check out etc.. jqueryEasy will be useful for those cases too, only this time enable the plugin in the front-end as well. (FYI: Set jQuery1.11.1 from the plugin parameters, which is the most stable jQuery version)

Regards
Last Edit: 7 years 11 months ago by Support.
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Update to latest version with the newest VM issues 7 years 11 months ago #14063

I found this issue was more related to the Chrome browser. Firefox the config was just fine.
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Update to latest version with the newest VM issues 7 years 11 months ago #14079

i am glad you figure that out.

I am closing this topic for cleaning (and marking it "Solved")

Regards
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