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Use this Category for your support questions about Virtuemart Template - CleanMart (SKU# FLEX-00015)

TOPIC: Shipping method infinite spining wheel

Shipping method infinite spining wheel 8 years 8 months ago #12886

Helo,
I have CleanMart udated to version 3.7, J3.4.3 and VM3.0.9. In the checkout, the shipment method choose doesn't work. A infinite spinning loop appears. If I disable de ajax option in the plugin I get a blank page when I choose the shipping option.
I have two test shipping methods (normal and pro).

The site is www.atrezzointeriosme.com

Thanks in advance
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Shipping method infinite spining wheel 8 years 8 months ago #12892

Sorry, the url is www.atrezzointeriorisme.com
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Shipping method infinite spining wheel 8 years 8 months ago #12897

Hi,

The "Select Shipment" page of Virtuemart doesn't work. Try to browser this page on your website:
www.atrezzointeriorisme.com/index.php?option=com_virtuemart&view=cart&tmpl=component&task=edit_shipment

it gives 500 Internal Server error. It is a Core Virtuemart page and has nothing to do with CleanMart. The "Select shipping" button on Cart page of CleanMart is just trying to load that page via AJAX loading. Since the page itself gives 500 internal server error, this causes infinite loading-time for AJAX loading because the page never gets loaded.

I suppose, one of the shipping plugin you are using is not compatible with the new Virtuemart version. (don't forget to update the Virtuemart AIO Component)

Try disabling the shipping plugins one-by one and each time browse this page:
www.atrezzointeriorisme.com/index.php?option=com_virtuemart&view=cart&tmpl=component&task=edit_shipment

Once you figure out the faulty plugin, completely disable or update it. Then everything will be good to go.

Cheers.
Last Edit: 8 years 8 months ago by Support.
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Shipping method infinite spining wheel 8 years 8 months ago #12900

Thank you very much for your response. I uninstalled the only not official plugin (Shipping by Rules) and activated the error reporting. Now I have this error:

Parse error: syntax error, unexpected '}' in /var/www/vhosts/atrezzointeriorisme.com/httpdocs/templates/ignite/html/com_virtuemart/cart/select_shipment.php on line 50

Thanks in advance
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Shipping method infinite spining wheel 8 years 8 months ago #12901

I found it!
Its a server php setting. The short_open_tag must be set to On.

Thaks for all
The topic has been locked.

Shipping method infinite spining wheel 8 years 8 months ago #12906

I am glad you have sorted out.

Case solved. topic is closed.

Cheers.
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