Virtuemart Support :: Topic: Child variant problem (1/1)

Welcome, Guest

TOPIC: Child variant problem

Child variant problem 8 years 9 months ago #12806

Gilad	Hi, For some reason in products with child variant the child variant can't be selected , instead there is a new tab called specification and the variant is there (please see attached file). How can I remove this tab and go to the regular view ? buycycle.co.il/test/bicycle-apparel/bicycle-gloves/bicycle-gloves-short/bbw-32-blk-red-buycycle Thank you. Attachments: Untitled.png (115KB)
	Last Edit: 8 years 9 months ago by Gilad. The administrator has disabled public write access.

Child variant problem 8 years 9 months ago #12859

Support	hi, Open the "Custom Field" via Virtuemart Backend and make sure the "Layout position" is = addtocart Attachment Pasted_Image_7_5_15__12_23_PM.png not found regards
	The administrator has disabled public write access.

Child variant problem 8 years 9 months ago #12880

Gilad	Yes layout position is set to addtocart, please help...
	The administrator has disabled public write access.

Child variant problem 8 years 9 months ago #12893

Support

hmm.. interesting.

I need to investigate your website to figure what goes wrong.
Please fill out this support-request-form below and email it to This email address is being protected from spambots. You need JavaScript enabled to view it. and i will take a look at your website ASAP.

Order ID:
<< Enter your Order ID >>

Problem:
<< Describe the problem briefly.. If you have a topic on our Forum, then provide the Forum Topic URL >>

Screenshot:
<< If necessary, provide screenshot to show the failure >>

The URL(s) to see the failure on your website:
<< i.e: www.domain.com/category/product-sample. If the problem is general, then just the domain name is enough>>

Joomla Administrator:
<< Joomla Administrator username & password >>

FTP credentials (Provide FTP credentials in this format)
FTP server: ftp.yourdomain.com
FTP username: <<username>>
FTP password: <<password>>
Port: << port number -- if it is other than 21 -->>

regards.

The administrator has disabled public write access.

Child variant problem 8 years 9 months ago #12922

Gilad	All details send by mail please check.
	Last Edit: 8 years 9 months ago by Gilad. The administrator has disabled public write access.

Child variant problem 8 years 8 months ago #12981

Support

First of all, really sorry for the delayed response. Support crew is on summer vacation thus it causes some delay on replying inquiries.
I left alone and trying to catch up. But, starting from August 15, vocations will be over and everything will be get back to normal like before. Normally our support-get-back time is within 2 business days.

I can’t login to your website backend.
It says:
התחברות אסורה! החשבון שלכם חסום או שטרם הפעלתם אותו.

Can you please be sure the credentials you have given me earlier are still valid?

The administrator has disabled public write access.