Hmm.
That is a weird issue. It is hard to predict what is going on by looking at this screenshot. Are you sure you have the proper price configurations in the VM backend?
If you did everything in the backend (in terms of configuring) but still no luck; Please fill out this support-request-form below, email it to
and let us take a look at it.
Order ID:
<< Enter your Order ID >>
Problem:
<< Describe the problem briefly.. If you have a topic on our Forum, then provide the Forum Topic URL >>
Screenshot:
<< If necessary, provide screenshot to show the failure >>
The URL(s) to see the failure on your website:
<< i.e:
www.domain.com/category/product-sample. If the problem is general, then just the domain name>>
Joomla Administrator:
<< Joomla Administrator username & password >>
FTP credentials << provide FTP credentials in this format>>
FTP server: ftp.yourdomain.com
FTP username: <<username>>
FTP password: <<password>>
Port: << port number -- if it is other than 21 -->>