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Use this Category for your support questions about Virtuemart Dropdown Shopping Cart(SKU# FLEX-00001)

TOPIC: Blank page after install

Blank page after install 8 years 10 months ago #12602

Hello,

I have just bought your product and trying it but...
I have a blank page after installation and activation. I think it's a jquery conflict.
Trying easyjquery but it's the same thing.
Can you help me ?

Thank you,
Fischer
Last Edit: 8 years 10 months ago by GERARD MICHELET.
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Blank page after install 8 years 10 months ago #12609

I have find the answer in another post :

open this PHP file:

/plugins/system/vm2_cart/vm2_cart.php

and find this line:
require(JPATH_ADMINISTRATOR . DS . 'components' . DS . 'com_virtuemart'.DS.'helpers'.DS.'image.php');

replace it with this:
// require(JPATH_ADMINISTRATOR . DS . 'components' . DS . 'com_virtuemart'.DS.'helpers'.DS.'image.php');

the problem will be resolved.

Regards.
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Blank page after install 8 years 10 months ago #12654

Don't uncomment that line.
But instead, change it with this:
require(JPATH_ADMINISTRATOR . '/components/com_virtuemart/helpers/image.php');

regards
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Blank page after install 8 years 9 months ago #12771

Hi!

I have just bought this module and I´ve the same problem.
I have done what you say for vm2_cart.php but the problem continues :S
Please, I need help...What more can I do?
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Blank page after install 8 years 9 months ago #12775

Ok, I´ve solve it...it was a problem with the versions....thanks!
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Blank page after install 7 years 8 months ago #14356

Hi i have this error:

Fatal error: Cannot redeclare class VmImage in /home/domains/lemansport.cz/web/public/www/administrator/components/com_virtuemart/helpers/image.php on line 18

When i comment code above
// require(JPATH_ADMINISTRATOR . DS . 'components' . DS . 'com_virtuemart'.DS.'helpers'.DS.'image.php');
page is OK.
When i use Your solution, error is still there.

But some image don't show - see prntscr.com/bnjb37
E.g. http://www.lemansport.cz/e-shop/errea/errea-fotbal/errea-santos-sportovni-telovy-dres-d160-detail
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Blank page after install 7 years 8 months ago #14390

Hi,

The ideal solution is;

open this PHP file:
for VM2.x: /plugins/system/vm2_cart/vm2_cart.php
for VM3.x: /plugins/system/FlexibleVm3cart/FlexibleVm3cart.php

find this line:
require(JPATH_ADMINISTRATOR.'/components/com_virtuemart/helpers/image.php');

and replace it with this:
if (!class_exists( 'VmImage' )) require(JPATH_ADMINISTRATOR.'/components/com_virtuemart/helpers/image.php');

Regards.
Last Edit: 7 years 8 months ago by Support.
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Blank page after install 7 years 1 week ago #14939

Hi there - I have tried the changes recommended - however, I am still getting a blank screen issue:

www.fledglings.org.uk/index.php/shoptest
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Blank page after install 7 years 1 week ago #14945

Hi,

Your case requires further investigation to figure out what goes wrong. Please fill out this support-request-form below and email it to This email address is being protected from spambots. You need JavaScript enabled to view it. I will take a look at your website ASAP.
Forum Topic URL (don’t touch):
www.flexiblewebdesign.com/forum-virtuemart-drop-down-shopping-cart/2923-blank-page-after-install

Joomla Administrator Credentials:
<< Joomla Administrator URL & Username & Password >>

FTP credentials (Provide FTP credentials in this format)
FTP server: ftp.yourdomain.com
FTP username: <<username>>
FTP password: <<password>>
Port: << port number -- if it is other than 21 -->>

Regards
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