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Use this Category for your support questions about Virtuemart Template - CleanMart (SKU# FLEX-00015)

TOPIC: Select Shipping SAVE not working

Select Shipping SAVE not working 9 years 4 months ago #11354

I have a shipping module that is written to get rates from Canada Post. It is working properly in selecting the rate. For some reason it cannot SAVE and seems to be in a loop.

Is there a fault with this theme? Need to set switch some where?

Any thoughts/direct would be appreciated

Joomla 2.5.27
VM 2.6.12.2

site: t2.forratschocolates.ca.php54-2.dfw1-2.websitetestlink.com Shop for Caramel to get shipping rate
Last Edit: 9 years 4 months ago by Boris Ulcar.
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Select Shipping SAVE not working 9 years 4 months ago #11361

Last Edit: 9 years 4 months ago by Support.
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Select Shipping SAVE not working 9 years 4 months ago #11367

I looked at the link and have similar settings.

What is happening is that it displays the shipping choices from Canada Post, but it does save it. I thought it would display the selection after SAVE. After CHECK OUT NOW it still wants to SAVE/CANCEL the choice. Try it
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Select Shipping SAVE not working 9 years 4 months ago #11374

First of all, your website is having jquery conflict issue, (i am guessing it is because you disables the jQueryEasy plugin)

Attachment ScreenShot2014-11-27at10.52.02PM.png not found



So, never disable jQueryEasy plugin. And make sure to load jQuery1.7 through jQueryEasy plugin parameter (because .on() function -- that cause console error -- requires jQuery1.7)

about the shipping selection problem. This problem can't be due to Js conflict. It must be something else.

open this PHP file:
/templates/YOUR_TEMPLATE/html/com_virtuemart/cart/default_pricelist.php

find this line: (line # 31)
$SelectShippingAjax = "jQuery('#selectshippingContent').load('". JRoute::_('index.php?option=com_virtuemart&view=cart&tmpl=component&task=edit_shipment',$this->useXHTML) ." #userForm')";

and replace it with this:
$SelectShippingAjax = "jQuery('#selectshippingContent').load('". JRoute::_('index.php?option=com_virtuemart&view=cart&tmpl=component&task=edit_shipment',$this->useXHTML) ."')";

this change should fix the problem. But in case it won't, create me Joomla Super admin account and email it to This email address is being protected from spambots. You need JavaScript enabled to view it.

Let me take a look at your backend settings.

While emailing to This email address is being protected from spambots. You need JavaScript enabled to view it. Don't forget to include this forum topic's URL at the of your message (or in the Subject field) as reference to avoid possible confusion in our end.

Regards,
Support
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Select Shipping SAVE not working 9 years 3 months ago #11384

Thanks for the reply.

I made the code change and it did solve the issue. This is good. Now when I want to CHANGE SHIPMENT it goes in to loop and doesn't end (spinner keeps showing) or it just shows the shipment change section.

Try it out and you will see it happen

Will PM you the access to the backend.
Last Edit: 9 years 3 months ago by Boris Ulcar.
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Select Shipping SAVE not working 9 years 3 months ago #11406

Hi,

Looks like this is our template's fault. Apparently the "Ajax" loading is conflicting with the shipping plugin you are using. Therefore, the only ideal solution is to disable the AJAX loading and make the "select shipment" and "change shipment" procedure in regular way. (getting back to original Virtuemart's method, instead of ajax loading)

But, did you remove the "Select Shipping" button from default_pricelist.php file?
I don't see the "select shipment" button. (of course since i can't choose any shipment, i can't see the change shipment button as well)

Attachment ScreenShot2014-12-03at8.24.53PM.png not found



Please create me
- Joomla Super admin account
- FTP credentials


and email it to This email address is being protected from spambots. You need JavaScript enabled to view it.
Let me take care this problem.

Don't forget to include this forum topic's URL at the of your message (or in the Subject field) as reference to avoid possible confusion in our end.

Regards,
Support


Regards.
Last Edit: 9 years 3 months ago by Support.
The administrator has disabled public write access.

Select Shipping SAVE not working 9 years 2 months ago #11745

I have a similar issue. I am using Joomla 3.4.0 with VirtueMart 3.0.2 and the Clean Mart template. I also have the two shipment plugins from iStraxx UG - the Vm Shipment - UPS version 3.09 and the Vm Shipment - USPS version 2.12 and I have the standard shipping method enabled for Weight/Countries.

If I disable your shoppng cart and use the standard VM cart I can select any Shipment Method and all works as expected.

With your Shopping Cart enabled here is what happens:

I see the following available Shipping Options in the cart when I click on Select Shipping
  • Standard Shipping
  • UPS Ground ($11.76)
  • UPS Three-Day Select® Guarantee Day Delivered in 3 Day(s) ($20.22)
  • US Postal Service First-Class Mail Parcel ($5.32)
  • US Postal Service Priority Mail Express 1-Day Flat Rate Boxes ($47.95)

If I select Standard Shipping and then Save - it works fine and this shipping method is selected.
If I select UPS Ground ($11.76) and then Save the result is that UPS Three-Day Select... for ($20.22) gets selected.
If I select UPS Three-Day Select® Guarantee Day Delivered in 3 Day(s) ($20.22) and then Save - it works fine and this shipping method is selected.
If I select US Postal Service First-Class Mail Parcel ($5.32) and then Save - nothing happens, nothing is selected.
If I select US Postal Service Priority Mail Express 1-Day Flat Rate Boxes ($47.95) and then Save - nothing happens, nothing is selected.

Keep in mind that these all work perfectly if I am not using your cart.

Let me know if you want access to the Admin side of the site...
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Select Shipping SAVE not working 9 years 2 months ago #11761

Hi,

You are definitely having the same problem. Some shipping plugins pre-requisite some JS lines in the header. Since our checkout layout doesn't use the ordinary method (uses AJAX loading to list shipping rates) those JS lines become missing.

But try this;

1- open this PHP file:
/templates/flexible_coolmart/html/com_virtuemart/cart/default_pricelist.php

2- and look for this line:
$SelectShippingAjax = "jQuery('#selectshippingContent').load('". JRoute::_('index.php?option=com_virtuemart&view=cart&tmpl=component&task=edit_shipment',$this->useXHTML) ." #userForm')";

3- replace it with this:
$SelectShippingAjax = "jQuery('#selectshippingContent').load('". JRoute::_('index.php?option=com_virtuemart&view=cart&tmpl=component&task=edit_shipment',$this->useXHTML) ."')";

And re-try saving the USPS shipping rates. This should fix the problem of "not being able to save the shipping rate" issue.
If not, let me know. We can then try some alternative methods (such as; disabling the AJAX loading from the checkout page)

Regards.
The administrator has disabled public write access.

Select Shipping SAVE not working 9 years 2 months ago #11766

The recommended change doesn't fix the problem... The behavior changes slightly but the same problem exists.
Also noted with this change, when you try to re-enter the "Select Shipping" dialog/panel a second time it takes about 15 to 20 seconds before you are even able to select a different shipping method. And then, the selection doesn't stick, when you closee the dialog you are back at the original method that was selected.
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Select Shipping SAVE not working 9 years 2 months ago #11787

Hi,

Please create me;
- joomla (super) administrator account,
- FTP account


and send them to This email address is being protected from spambots. You need JavaScript enabled to view it.. Let me disable the "AJAX" loading for "select shipment and select payment" events. I am sure this will resolve all the problems. I will provide you the detailed information about my touches later.

While emailing to This email address is being protected from spambots. You need JavaScript enabled to view it. Don't forget to include this forum topic's URL at the of your message (or in the Subject field) as reference to avoid possible confusion in our end.

Regards,
Support
Last Edit: 9 years 2 months ago by Support.
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Select Shipping SAVE not working 9 years 1 month ago #11857

The requested information has been sent.
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Select Shipping SAVE not working 9 years 1 month ago #11860

Last Edit: 9 years 1 month ago by Support.
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