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Use this Category for your support questions about Virtuemart Template - CleanMart (SKU# FLEX-00015)

TOPIC: White page to override virtuemart with Clean..v1.3

White page to override virtuemart with Clean..v1.3 9 years 5 months ago #10986

I used Cleanmart v1.3 in two pages

http://www.marmolesescosa.es
http://www.devinosenoteca.com

i used last version of virtuemart+template gantry+cleanmart v1.3. The web works fine but when i used cleanmart the web fails. When i see shop (Tienda in spanish) the i only see a white page. I configurated cleanmart read the tutorial.

If you want to see the error you can see tienda or tienda online (spanish shop)

I need your help urgently please. I have to finish my work.

Thanks
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White page to override virtuemart with Clean..v1.3 9 years 5 months ago #10989

If you don't add "product or category", then of course you will see blank page. Nothing is wrong with it.

I logged in to your website and added:

1- One test VM Category
2- One test VM Product.

and this is what i am seeing now:
VM Frontpage: www.marmolesescosa.es/index.php?option=com_virtuemart&view=virtuemart&Itemid=330
VM Category: www.marmolesescosa.es/index.php?option=com_virtuemart&view=category&virtuemart_category_id=1&Itemid=330
VM Product Details page: www.marmolesescosa.es/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=1&virtuemart_category_id=1&Itemid=330

Attachment ScreenShot2014-09-30at8.36.15PM.png not found



So, everything is okay.

Regards,
Support
Last Edit: 9 years 5 months ago by Support.
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White page to override virtuemart with Clean..v1.3 9 years 5 months ago #11001

Thanks support. I have the problem with the other domain www.devinosenoteca.com. if you put "TIENDA" you see a white page.

ReferenceError: jQuery is not defined Is the error that appears.

I have easy jquery installed and i read this item:

www.flexiblewebdesign.com/forum-virtuemart-2-template-puremart-support/523-the-easiest-way-to-solve-jquery-conflict-issues

but not works

I have the same configuration in virtuemart that the other domain www.marmolesescosa.es, but not works. If i change the template in
Virtuemart-configuration-templates-select template shop and put beez5 for example i saw the data, but in put joomla default(how tutorial) nothing, not works. If you put beez5 run ok.
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White page to override virtuemart with Clean..v1.3 9 years 5 months ago #11010

t was because of re-declaring the same class. (mobile_detect), re-declareing the same class will cause “FATAL” error in PHP.

Your error log says:

[06-Oct-2014 01:22:21 Europe/Berlin] PHP Fatal error: Cannot redeclare class Mobile_Detect in /home/devinosenoteca/public_html/templates/theme1454/includes/mobile_detect.php on line 16

Both of CleanMart and your joomla template was trying to load the same class. And our template has this CHECK: “if this class has been declared before, then don’t declare it”.. But your joomla template doesn't have it, so this file /templates/theme1454/includes/mobile_detect.php was causing a FATAL error….anyway.

I have modified this PHP file:

/templates/YOUR_TEMPLATE/html/com_virtuemart/assets/includes/flexibleMartGlobal.php
and remove the the mobile_detect() class from CleanMart (because your joomla template already has it), and everything gets back to normal.

If you browse now: www.devinosenoteca.com/index.php?option=com_virtuemart

There is no blank-white-page anymore.
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White page to override virtuemart with Clean..v1.3 9 years 5 months ago #11018

I don´t know if it´s the same problem but if i buy an article and i want to paid it i click show cart i don´t see the cart i can´t to paid it....white page appears

www.devinosenoteca.com/index.php?option=com_virtuemart&view=cart

THANKS....
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White page to override virtuemart with Clean..v1.3 9 years 5 months ago #11039

Hi,

Yes, it was because of the same thing.
PHP Fatal error:  Class 'Mobile_Detect'

I found your email that you provided us the "administrator" credentials for www.devinosenoteca.com, and fixed the problem. No more white blank screen, no more FATAL error nowhere.

Regards.
Support
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White page to override virtuemart with Clean..v1.3 9 years 5 months ago #11109

New problem white page in www.devinosenoteca.com

I think that it´s possible that i have the same problem.It occurs when i register or change the direction of a user


Attachment Problemas-Registro.jpg not found



Attachment Sin-ttulo-3.jpg not found



Please in the web www.marmolesescosa.es i have used the same configuration and technology (gantry) that i use in www.devinosenoteca.com and i send to you the data of open the administration.

Please can you help me that solved the white page problems?...Can you give me all files where i have to change the files to deactivate the mobile class when i use gantry and fail?

In www.marmolesescosa.es have the same errors. And i have others that i haven´t in www.devinosenoteca.com. If you click MI CUENTA OR MIS PEDIDOS ETC i have other white page

Attachment Sin-ttulo-3_2014-10-23.jpg not found




Attachment Sin-ttulo-5.jpg not found




Please it´s more urgently for me. Two webs not run and i have more days with the problem

Thanks
Last Edit: 9 years 5 months ago by Raúl Ramón Val.
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White page to override virtuemart with Clean..v1.3 9 years 5 months ago #11130

Hi,

I don't see any problem on devinosenoteca.com
I was able to register without having any problem.

Attachment ScreenShot2014-10-25at12.15.30AM.png not found



To fix the problem on your other websites (to fix the white blank page error that caused by mobile_detect() class).

Open the FTP of devinosenoteca.com and take these 2 PHP files:
/templates/YOUR_TEMPLATE/html/com_virtuemart/assets/includes/flexibleMartGlobal.php
/templates/YOUR_TEMPLATE/html/com_virtuemart/user/login.php

and drag-n-drop them to the same path on other website (overwrite with the existing ones)
I modified only these 2 PHP files to fix the white blank page on devinosenoteca.com.
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