Hi,
It is a SEF URL issue and has nothing to do with our templates.
Currently your website opens the "reset password" page with this URL:
buycycle.co.il/registration?view=reset
which is wrong.
Open this URL:
buycycle.co.il/index.php?option=com_users&view=login
(which is the official Joomla login page) and click the "reset password" link from that page, you will get the same white blank page.
This proves that; this is not our Virtuemart Template's fault.
Topic is closed.
Reason: problem is not related to our template.
TIP: the original URL for resetting password is this:
buycycle.co.il/index.php?option=com_users&view=reset
Try deleting the "Joomla Menu Items" that are associated with the "user registrations".
Regards,
Support