Hi there,

Topic title is very selfexplaning. Please see screnshots attached for my VM configuration.

Any help?

Thanks
Maria

Okay, send me the screenshot of the TAX rule you created.
The TAX rule configuration must be the main reason why the TAX doesn't being applied to product.

TIP: If you select specific "Country or STATE" for the TAX rule, then the TAX will be applied to products only after the user is logged in (or provide billing through guest checkout). IF you want to apply the TAX to everybody, (logged in user, or anonymous users) then don't select any location for TAX rule.

Regards,
Support

Hi,

Please see screenshot attached.

Thanks
Maria

Hmm. this is interesting.

Then there is one thing you have to check:
Open any product, and make sure "TAX" drop down is not selected as "Apply No Rule".



If there is no problem with this as well, then let me know:

- Your Virtuemart version
- Your CleanMart version

Because it must be something to do with coding then.

If you are using CleanMart v1.2, then you shouldn't update your Virtuemart to VM2.6.xx
- CleanMart v1.3 is compatible with VM2.6.xx
- CleanMart v1.2 is compatible with VM2.0.xx

Regards.
Support

Hi,

No luck, I had it correctly configured but even so changed the rule like you can see in the screenshot attached.

Joomla 2.5.25
VM 2.6.8

---

Template Information:
Name: Flexible Stylemart
Version: 1.0
Released Date: April 2014
Author: Flexible Web Design

---

Thnaks,
Maria

hmm,

Your case looks little complicated. And apparently you have configured everything correctly. So, it might be something else that i can't be sure what it is. I need to investigate and run some benchmark on your website.

Please create me;
- joomla (super) administrator account,
- FTP account

and send them to This email address is being protected from spambots. You need JavaScript enabled to view it.. Let me take a look and investigate this problem on your server. If i change any configuration or touch any PHP file; i will provide you the detailed information about my touches.

While emailing to This email address is being protected from spambots. You need JavaScript enabled to view it. Don't forget to include this forum topic's URL at the of your message (or in the Subject field) as reference to avoid possible confusion in our end.

Regards,
Support

Hi Support,

Yesterday I send access details but with a none registered email address in flexiblewebdesign.com but this morning I've send it again with the correct email address.

Thanks
Maria

Hi,

The TAX wasn’t being showed, because you haven’t defined any TAX rule. You have defined: "Price modified after TAX" rule, which is not a TAX rule, but it is DISCOUNT rule

I changed the tax rule to this: TAX per product

So, this is what i am seeing in the shopping cart. So everything looks normal now.



regards.
Support

Hi Support,

Really sorry to waste your time with this stupid thing. Can't believe it.

Thanks very much again. You may close this topic.
Maria

No worry. it happens sometimes.

case solved. topic is closed.

regards.