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Use this Category for your support questions about Responsive Joomla Virtuemart Template - StyleMart (SKU# FLEX-00018)

TOPIC: Site does not work properly with Safari browser

Site does not work properly with Safari browser 9 years 7 months ago #10709

Hi!
I bought your product and trying to finalize the site before publishing.

Issue for today:
The product is not adding in the cart and user can not login from Safari browser. With mozzila firefox no issue.

Please let me know how I can fix it.
Please visit draft domen
www.jwa.com.ru

Thank you,
E.
Last Edit: 9 years 7 months ago by Egor Ermakov. Reason: the site address is added
The topic has been locked.

Site does not work properly with Safari browser 9 years 7 months ago #10731

hi,

There is a jQuery problem on your website (almost all pages)

Open this Plugin: Flexible VM2 Template

and find this parameter: jQuery Patch and set it to "No Patch"

Attachment ScreenShot2014-08-30at12.37.34PM.png not found



this should resolve the jQuery conflict problems, because your website doesn't need jQuery patch at all.

If you like StyleMart and satisfied with the support you have received, please "write a review" on:
www.flexiblewebdesign.com/Joomla-Virtuemart-Templates/StyleMart

Rate StyleMart and write a couple of sentences to share your experience with the support team.
It won't take more than 2 minutes from you but it is extremely important for us.

Thanks in advance!

Regards,
Support
The topic has been locked.

Site does not work properly with Safari browser 9 years 7 months ago #10758

Hi,

I did change the plugin according with your comments. Still the same issue..
The topic has been locked.

Site does not work properly with Safari browser 9 years 7 months ago #10779

I am still seeing jQuery conflict issues on your website.

1- Open "Plugin Manager" and find this plugin: System - jQuery Easy
2- Choose "jQuery 1.8" from the drop down list


Attachment Pasted_Image_9_6_14__5_31_PM.png not found




3- publish the plugin

4- Open the "Module Manager" and find this module: Flexible - VirtueMart Shopping Cart - [Modified for StyleMart]
5- Choose "Theme 3" for the Theme selection (and never change it ever)

Attachment Pasted_Image_9_6_14__5_32_PM.png not found



6- Never ever change anything in this module parameters (unless you are sure what you are doing) because this is not a standalone module anymore. We have modified (customized) our "Flexible Web Design - Dropdown Shopping Cart Module" and implemented it to StyleMart, changing things through module parameters will mess everything up.

Regards.
The topic has been locked.

Site does not work properly with Safari browser 9 years 7 months ago #10851

Hi team!

Thank you for your quideline. Did everything requested, I have changed the plugin and module.

As result:

1) the shopping cart is flexible, but product is not adding in safary, with mozzila browser no issues;
2) template does not allow to login in safary, mozzila no problem
3) the product still is not visible inside of the category ( mozzila or safary browsers). Therefore, you closed the topic before the resolution:

www.flexiblewebdesign.com/forum-virtuemart-2-template-flexiblemart-support/2383-the-product-images-are-not-visible-in-categories#forumtop
Last Edit: 9 years 7 months ago by Egor Ermakov.
The topic has been locked.

Site does not work properly with Safari browser 9 years 7 months ago #10859

It's obvious, this is not working. Either you don't understand me, or i can't explain myself. I am still seeing jQuery conflict problems on your website.

Please create me;
- joomla (super) administrator account,
- FTP account


and send them to This email address is being protected from spambots. You need JavaScript enabled to view it.. Let me try to resolve all your problems. Also, beside those 3 problems, are there anything wrong? If so, list them as well.

If i change anything i will provide you the detailed information about my touches.

While emailing to This email address is being protected from spambots. You need JavaScript enabled to view it. Don't forget to include this forum topic's URL at the of your message (or in the Subject field) as reference to avoid possible confusion in our end.

Regards,
Support
The topic has been locked.

Site does not work properly with Safari browser 9 years 7 months ago #10887

Ok, will give you an access. lets see what you can do with this.
The topic has been locked.

Site does not work properly with Safari browser 9 years 6 months ago #10910

Hi,

1 & 2 - shopping cart issue and login problem with Safari Browser:
was because of these info that you put into Global Configuration:

Attachment ScreenShot2014-09-21at2.58.09PM.png not found



Because they are wrong! If you don't know what the field means, then leave it blank. Joomla is clever to detect everything automatically for you.

3- The products are invisible on category page problem
I am seeing you have updated the T3 plugin from its original source. YOU SHOULD NEVER DO THIS AGAIN. This is so important, read this topic for more info:
www.flexiblewebdesign.com/forum-joomla-virtuemart-template-stylemart-support/2429-empty-categories#10904

For now, i fixed it for you. The products are visible now.

If you like StyleMart and satisfied with the support you have received, please "write a review" on:
www.flexiblewebdesign.com/Joomla-Virtuemart-Templates/StyleMart

Rate StyleMart and write a couple of sentences to share your experience with the support team.
It won't take more than 2 minutes from you but it is extremely important for us.

Thanks in advance!

Regards,
Support
Last Edit: 9 years 6 months ago by Support.
The topic has been locked.

Site does not work properly with Safari browser 9 years 6 months ago #11023

Ok great! thank you for support.
The topic has been locked.

Site does not work properly with Safari browser 9 years 6 months ago #11047

Sure, your welcome.

case solved. topic is closed.

regards,
support
The topic has been locked.
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