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Use this Category for your support questions about Responsive Joomla Virtuemart Template - SportMart (SKU# FLEX-00019)

TOPIC: Issues with category layout

Issues with category layout 8 years 2 months ago #13684

Hi,

we've got an issue with the category-display on our site www.bungard-shop.de (i can give you the login in a personal message).

When you click on the Link:
bungard-shop.de/index.php?option=com_virtuemart&view=category&virtuemart_category_id=124&virtuemart_manufacturer_id=6&categorylayout=flexv2&showcategory=1&showproducts=1&productsublayout=0&Itemid=601&lang=en

no products appear. It doesn't matter which layout is chosen (flexv2, flexv3 or default). The Products seem to be there but they're not diplayed. Also the display switch-buttons doesn't work.

<div id="ListView" class="FlexibleBrowseViews" style="display:none;">
<div id="GridView" class="FlexibleBrowseViews" style="display:none;">
<div id="MultiView" class="FlexibleBrowseViews" style="display:none;">

For me it seems like a jQuery or javascript issue because the tabs on product-sites also don't work.

bungard-shop.de/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=64&virtuemart_category_id=135&lang=en

Any thoughts?
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Issues with category layout 8 years 2 months ago #13712

Hi,

You are right, seems like it is a JavaScript Conflict error. Did you install a 3rd party plugin/components on top of SportMart? Or change any jQuery library loading option somewhere in the Joomla backend? That might break the javaScript harmony.

I need to investigate your case deeply to figure out what goes wrong. Please fill out this support-request-form below and email it to This email address is being protected from spambots. You need JavaScript enabled to view it. and i will take a look at your website ASAP.
[Problem]
<< Describe the problem briefly.. If you have a topic on our Forum, then provide the Forum Topic URL >>
http://www.flexiblewebdesign.com/forum-joomla-virtuemart-template-sportmart-support/3235-issues-with-category-layout
 
[Joomla Administrator Credentials]
<< Joomla Administrator URL & Username & Password >>
 
[FTP credentials] (Provide FTP credentials in this format below)
FTP server: ftp.yourdomain.com
FTP username: <<username>>
FTP password: <<password>>
Port: << port number -- if it is other than 21 -->>

regards.
Last Edit: 8 years 2 months ago by Support.
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Issues with category layout 8 years 2 months ago #13768

Dear support-team,

did you find something?
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Issues with category layout 8 years 2 months ago #13802

Hi,

Are you sure you sent the email to This email address is being protected from spambots. You need JavaScript enabled to view it. ?

I was checking the support forum topics in case if we miss anything. Looks like your email has never reached to support team, otherwise this topic will be updated/closed by the support desk.

Can you please re-send the email to This email address is being protected from spambots. You need JavaScript enabled to view it. ?

Regards
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Issues with category layout 8 years 1 month ago #13926

Hi,

did you get the mail now? I've sent it twice.

Feb. 1st 12:28 h (European time)
and
March 15th 09:33h
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Issues with category layout 8 years 1 month ago #13939

Hi Dan,

I am seeing that, you have updated the T3 Framework Plugin from its original source, which mess everything up. As it is declared in the Template Manager:
SportMart is developed by Flexible Web Design by customizing
 - Bootstrap v3
 - T3 Framework v2
 - FontAwesome v4
 
[Do not ever update those applications individually from their original sources as they were highly customized to build this unique Virtuemart template]. You should update SportMart only through the update file you get from Flexible Web Design (which will update the core applications as well)

Anyway, i installed the "customized-version" of T3 Framework Plugin back to your website (via Joomla Backend( and everything gets back to normal.

Regards
Last Edit: 8 years 1 month ago by Support.
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