Sorry, but you are waiting to burn out the period of six month support, please take care of your after sales service, we are not paying only for the template but for the service also.

or tell us how long we have to wait for each question....


Kind Regards

Goran

Hi Eleni sorry about it. You are right, we have been very slow answering support inquiries in the last 2 months. This year summer vacation has lasted little longer. Our support crew is reuniting though. There shouldn't be any delay or slowness no longer.

By the way, i posted a reply to your previous topic:
www.flexiblewebdesign.com/forum-joomla-virtuemart-template-sportmart-support/3063-preorder-question

Currently I am waiting your response. I will be around all day tomorrow. If you get back to me; i will take a look at your case and try to resolve your problem ASAP.

FYI: Please provide me:
- "Joomla Admin Account" (username and password)
- "FTP Credentials" (ftp host, ftp username, ftp password, ftp port)

to fasten the support process

I have sent an email to you. You can reply my email provide me the administrator credentials.

Regards