Hello, I´m presenting an error 500 when I go to product details. How can I fix this problem? I can´t see buttons and a correct product detail lay out...

www.myfoody.com.co/kallyas_template/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=1&virtuemart_category_id=1&Itemid=197

Thanks,

David

Hi,

did you change the "language" of Virtuemart and Joomla? (from English to some another language?)

Because products (that comes with SportMart QuickStart) are added for English language, if you browse the front-end with a different language (or if you change the default language) the Virtuemart products and Virtuemart categories will give 404/not found error. Because those are meant to be seen only for English.

- Delete all the VM product and VM Categories (don't just change their names, delete them completely)
- Create your own VM Category and VM Products from scratch (make sure you are seeing your language's small flag at the top while adding VM Category and VM products)

Do the same procedure for Joomla Menu Items as well, because joomla menu items are also language specific.

Regards,
Support

I have not chenged English to some other language in Joomla as well as Virtuemart. The error I can see is 500 when I go to product detail.

www.myfoody.com.co/kallyas_template/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=3&virtuemart_category_id=1&Itemid=197

Hi,

Your case look challenging. I need to investigate your website to find out what went wrong.

Please create me;
- joomla (super) administrator account,
- FTP account

and send them to This email address is being protected from spambots. You need JavaScript enabled to view it.. Let me try to resolve your problem. If i change anything i will provide you the detailed information about my touches.

While emailing to This email address is being protected from spambots. You need JavaScript enabled to view it. Don't forget to include this forum topic's URL at the of your message (or in the Subject field) as reference to avoid possible confusion in our end.

Regards,
Support

Hello,

I already created you as super in Joomla and sent to you the FTP account details to fix the problem. I sent this to you the past july 18, please verify the email, otherwise please tell me to send it to you again.

Thanks!

David

I sent you email, check your email box. The account you created for me, doesn't work.

Regards.

Im have maybe the same issue

please, help me to fix it

I ready send to u the ftp and joomla administrator user.

Kike Sarmiento
You problems have been fixed already, check your e-mail box for more info.

Case solved, topic is closed.

regards.