Hi,
I am seeing you have purchased CoolMart with this license option:
Domain License and Updates: Unlimited Domains (6 months free updates) (+ $69.00)
And your free-update subscription has been expired on:
Expiry: Monday, 21 April 2014 00:00 (which is 6-months after you purchases CoolMart)
By the way, in August 2013, we have changed the "Free update" subscription from 12-months to 6-months. But the old orders didn't effect from this change. Therefore your order for PureMart wasn't effectived.
But I am also seeing that your PureMart free-update subscription has expired on
Expiry: Wednesday, 02 October 2013 00:00 (which is 1 year after you purchased PureMart)
Were you able to download the latest version PureMart after October 2013?? (since you said that, apparently you did)
Then, good for you!! because as i am seeing you weren't supposed to download the new versions anymore. (after october 2013).
I have also heard the same thing from some other clients, this is actually why this forum topic is exist. Because sometimes our backend acts weirdly and expires the free-update subscription earlier than it was supposed to for no reason (which is the most common case), but sometimes it just skip blocking the link (like your case, but it doesn't happen very often).
Very soon we will completely re-structure our backend and all those problems will be solved, and this forum topic won't be necessary at all.
By the way, to extend the free-update subscription 6-months more (this is valid for both of your PureMart and CoolMart orders), you need to purchase "License upgrade" through:
www.flexiblewebdesign.com/license-upgrade
Regards,
Support