Virtuemart Support :: Topic: the page is very slow (1/1)

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Use this Category for your support questions about Responsive Joomla Virtuemart Template - Asymmetric (SKU# FLEX-00017)

TOPIC: the page is very slow

the page is very slow 10 years 6 days ago #9436

ignacio karin	hi bought and installed the asimetrix teplate but this heavy page and can not manage it properly. can you help? is very urgent consultation. www.karinjoyerias.com
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the page is very slow 10 years 6 days ago #9439

Support

Hi,

Is the Asymmetric template installed to www.karinjoyerias.com ?

The browser is trying to load the website for a little while but eventually it gives this warning:

Database connection error (2): Could not connect to MySQL.

Which looks like serious problem, MySQL error can't be related to template. It must be because of the Joomla itself.

To give me more information, please take a look at my questions to you:

- Are you familiar with Joomla Installation?
- Can you please try to re-run the "QuickStart" method again?
- Have you ever used this same hosting to run any other Joomla Website? (to make sure your hosting support Joomla2.5.xx)
- What your PHP logs says?
- Did you start getting MySQL error message, "right after" you install asymmetric?
- Did you touch configuration.php after installing the Asymmetric template through QuickStart method?
- Do you have a http://localhost, try to install the Asymmetric to your Local machine and see if you see any MySQL error message.

Regards,
Support

Last Edit: 10 years 6 days ago by Support.

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